All things related to CRM and customer relations including PR

How I Try to Balance My Work & Personal Life

Jul 2 2015 | Written by : Mandy Edwards| 1 |
How I Try to Balance My Work & Personal Life

Being a business owner, full-time mom and full-time wife, life is crazy.  We are all busy. We are all stressed. If you’re not, you’re lying. There are thousands of self-help articles on the web that give you specific how-tos on balancing your work & personal life. Not every step-by-step

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Your Business Needs to be a Purple Cow

Jul 1 2015 | Written by : Mandy Edwards| 1 |
Your Business Needs to be a Purple Cow

Yes, I said your business needs to be a purple cow. Crazy, right? Let me explain. At a marketing breakfast our local Chamber of Commerce hosted recently, one of consultants with the Georgia Small Business Development Center told us about this so-called purple cow. See, she had just read Seth Godin’s

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You need to be on Twitter. Seriously.

Jun 17 2015 | Written by : Mandy Edwards| 1 |
You need to be on Twitter. Seriously.

You may think Twitter is this big, confusing, scary platform, but it’s not.   Yes, Twitter is fast-paced. Yes, you need to be really active to get the most out of it. And yes, it can really benefit you as a business owner even if your target audience isn’t active there.   See, Twitter is my baby.

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DIY Marketing: You’re Doing it Wrong

Jun 17 2015 | Written by : Olivia Grey| 4 |
Marketing

If you’re hoping to get your business off the ground, you may be using DIY marketing techniques to reach your customers. While there’s nothing wrong with saving a few dollars here and there, the marketing choices that you select use should give you the most bang for your buck. DIY Marketing Target

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Newsflash: You’re not all that and a bag of potato chips – your community is

Jun 15 2015 | Written by : Mandy Edwards| 1 |
potato chips

Despite what society and media tell us, it’s not all about us. The world does not revolve around you – or your business, as a matter of fact.   Don’t get me wrong – when you own your own business, it feels like everything revolves around it. Your time, take-home pay, bills, etc. all

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Maximizing Social Media at Events

Jun 10 2015 | Written by : Mandy Edwards| 3 |
maximizing social media at events

I recently attended the Southern C Summit in Charleston. This was a gathering of some of the South’s brightest social media pros, business owners, techies and more! Of course, it 99% women, so you get who I’m talking about I, for one, was really excited. It was my first Summit and being

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Public Relations Is a Great Career

Jun 2 2015 | Written by : Shiraz Kahn| 3 |
Public Relations

One of the most important things that a business can have is a skilled PR person or department to help promote a positive reputation for their business. A great Public Relations Specialist is your connection between your management and the outside world. A truly skilled PR agent is great at developing

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Adding Rocket Fuel to Your Product’s Launch

May 23 2015 | Written by : Tully Rickets| 4 |
book-fair

Launching a new product is exciting, but it has to be done just right in order to capture and hold the attention of the general public. That’s an important element of marketing, but it is getting harder and harder as customers become more accustomed to traditional marketing tactics. That means

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How to Build Your Brand

Apr 4 2015 | Written by : Courtney Donahue| 0 |
brand

If you own a small to medium sized business, one of the things that you need to do is to clearly establish your brand. By doing so, you will attract more new and repeat customers. There are a few things to keep in mind when attempting to create your brand marketing strategies. View image | gettyimages.com It

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Is Customer Service a Marketing Tool? Yes!

Feb 27 2015 | Written by : Karen Repoli| 0 |

As a service provider, customers are your lifeblood. Without them, there is no one to take advantage of your expertise. Many entrepreneurs get it wrong. They think about customer satisfaction from a defensive position instead of approaching it from the offensive. When you make customer service a priority,

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How Construction Companies Use Social Media

Feb 24 2015 | Written by : Pamela Hudson| 0 |
How Construction Companies Use Social Media

Social media was once only used to promote self-expression and stay in touch with old friends and family, but now it has evolved into one of the prime sources for advertising. Many businesses have now reached a point where they own and operate their own Facebook pages, Twitter accounts and Pinterest

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3 Customer Service Points Your Business Can’t Ignore For 2015

Jan 28 2015 | Written by : joy chatterjee| 0 |
3 Customer Service Points Your Business Can’t Ignore For 2015

Customer service is undoubtedly the cornerstone of any business, and yours is no exception. You may well sell the best product or service available on the market, but if your customer service just isn’t up to scratch, then nor are you!According to the below infographic by DMC, customer service has

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