Category: Customer Relations

Five Steps Towards A Better Relationship With Your Users

Jul 5 2016 | By: Steadfast | 18 |
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It’s an idea that’s been around almost since the dawn of the information age. If you’re in the IT department, the employees of your organization are an assorted batch of boobs, bunglers, and know-nothings. And if you don’t work in IT, you probably see the

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Welcome to the new world of Invoice Financing by Moon Invoice Pro

Jun 29 2016 | By: Moon technol.. | 16 |
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Invoice financing is verifiably a generally secure free invoice App for acquiring for a business and fills in the time delays in the working capital needs that a business faces. It gives the highly required money where longer instalment days are consented to with

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Benefit Funeral Director Software

Jun 29 2016 | By: Tom George | 5 |
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Image Credit: funeraltech.com

Image Credit: funeraltech.com Funeral director software can be very beneficial for the professional in the death care industry. There are numerous kinds of funeral home computer software available but one in particular offers a way to create funeral service programs,

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Loyal way to success, or simply make your customers happy

Jun 27 2016 | By: Alexandra Pa.. | 9 |
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customer loyalty in business

Love me like you do, lo-lo-love me like…I deserve! All we need is love, that’s true, but if in our personal life we are often searching for unconditional, can’t-live-without-each-other love, all the other “loves” in our life have to struggle hard and

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B2B, B2C

How Amazon Is the King of Customer Service

Jun 9 2016 | By: David Glenn | 16 |
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For years, Amazon has been well-known for its great customer service. The company has been number one in 24/7 Wall Street’s Customer Service Hall of Fame for the past six years. Almost 60 percent of the people surveyed reported that Amazon has excellent

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How To Make A Taxi Business Profitable with mobile App

Jun 6 2016 | By: Moon technol.. | 9 |
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How To Make A Taxi Business Profitable with mobile App

Most taxi entrepreneurs see their taxi administrations as “simply one more taxi organization” and here falsehoods the foundation of every one of their issues. You can’t profit and be effective in the event that you are simply one more taxi company. How would

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Invoice Management – Electronic Invoicing the Smart Way

May 24 2016 | By: Moon technol.. | 13 |
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Subjects of significant importance for the European Payments Council (EPC) were talked about amid the fourth meeting of the Euro Retail Payments Board (ERPB), which occurred in late November 2015. The ERPB is high level body led by the European Central Bank, uniting

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Guide to Adopting a Customer Relationship Management Solution

May 24 2016 | By: Pierre Debra.. | 18 |
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Does My Business Need a CRM

The Customer Relationship Management (CRM) function has been around and in use for quite some time now. Businesses in every industry have used these tools to enhance the value that they offer to their existing and prospective customers. So isn’t it about

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Provide Effective Customer Service Via Twitter

May 16 2016 | By: Judy Caroll | 16 |
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Twitter is an essential tool for customer service, and the two newest features added by the micro-blogging platform have pushed its potential in this direction even further. Some of the aspects that make it an ideal platform for interacting with customers are

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Appboy Raises Millions Continues Plans To Focus on the Mobile Marketer

May 4 2016 | By: Tom George | 10 |
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Appboy lands $20M to fast-track worldwide growth and focus on the mobile marketer | VentureBeat | Marketing | by Stewart Rogers Mobile is the future. Great insight from the CEO of Appboy written by Stewart Rogers. I asked Mark Ghermezian, CEO at Appboy, how —

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YES, Technology Augments life….. No More Blame Game with Technology

Apr 26 2016 | By: Vaishnavi Ag.. | 21 |
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Technology  Augments  life....

We often blame technology, saying that it has been adversely affecting our lifestyles. Yes, of course, to some extent, instead of saving our time, the technology gadgets are instead eating up most of our valuable time. We stay online the whole day doing nothing

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What Are The Pillars Of Customer Loyalty?

Apr 21 2016 | By: Monika | 7 |
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customer-loyalty

The majority of business owners believe their industry is more competitive than ever before, making the race for market share increasingly important. However, research from Invesp shows that gaining new customers is five times more expensive than retaining existing

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How Will DARPA change the Playing Field of Customer Service?

Apr 5 2016 | By: Shariq Toor | 8 |
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Portrait of confident male customer service representative with headset in call center

Many of today’s familiar technologies such as GPS and drones originated from military research and development. Organizations such as the Defense Advanced Research Projects Agency (DARPA) are helping to drive innovation in the civilian and commercial domain.

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Telecom Companies says Content Marketing is ‘WORTH’ their Fortune

Mar 21 2016 | By: Barbara Mcki.. | 8 |
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Different people have different definitions of Content Marketing, but the bottomline is, it’s the use of storytelling to build relationships with consumers by providing them with something entertaining or useful. That’s it. It’s simple, and it’s not new.

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5 Ways to Excel at Customer Satisfaction (And Beat Your Competition)

Mar 17 2016 | By: Ian Mills | 2 |
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Nothing sabotages business growth quite like poor customer service.  From failing to help a potential customer find a product or answers, to securing a sale from a prospect, to turning organic word of mouth marketing into a potential nightmare there are pitfalls

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B2B, B2C

Not All Customer Feedback is Equal. 5 Types of Customer Feedback and Their Purpose

Mar 7 2016 | By: Ian Mills | 3 |
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customer feedback surveys

Customer feedback isn’t just about showing of stellar customer service and getting glowing testimonials. Knowing what your customers think about your business is invaluable information, providing insight that can be applied to every area of your business from

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5 Essential Books for Everyone Involved in Customer Care

Mar 2 2016 | By: Alicia Gray | 10 |
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Do you know the similarity between reading great books and meeting new people? Both add important experiences which are essential to improve your life. When it comes to books associated with customer service, you need to choose the right ones to make sure you

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3 Ways to Deliver Better Customer Service

Mar 1 2016 | By: David Campbe.. | 12 |
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Improving your customer service has become a headache to businesses who wants to exist and grow in this competitive market. The reason behind the failure is either being aware of too many approaches or no approaches at all. We don’t really know where to start

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How to Stay Engaged with Non-Local Clients

Feb 16 2016 | By: Tom George | 8 |
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customer relations

Do you currently work with a client whom you’ve never met in person? Chances are you do or if you don’t now, you will soon. With today’s global economy it’s becoming the norm to work with someone halfway across the world. It’s so easy

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5 Management Strategies to Refine Customer Care Services

Feb 12 2016 | By: Alicia Gray | 4 |
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customer care services

Volatile behavior of customers has always resulted in modification of customer care services to meet the changing demands. To excel in customer service organizations must go above and beyond the call of duty in a challenging business environment. You must have

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