Feb 13, 2017

7 Steps to Take When a Computer Crashes
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Written by : Martha Collins| 0 | Computer, Technology

The troublesome clicking sound or the annoying silence from the hard drive are all signs your computer has crashed. In a world seemingly defined by technology, there is nothing more frustrating than a computer coming to the end of its life. When a computer crashes, you will most likely feel annoyed or may jump into panic mode, but none of those emotions will help provide a solution.

We are therefore offering the 7 essential steps you need to take to successfully recover your computer data.

  1. Check the Connections

    Check every connection is working before you do anything. For example, a computer may not be working because the charger has not been turned on at the power source, which means the computer crisis has fortunately been averted.

  1. Restart the Device

    Many IT professionals often tell you to restart a computer at the first sight of trouble, because it is a tried and tested method. So many computer problems can easily be resolved with a soft or hard reboot, so it is worth a try. If nothing happens, you can scratch two potential computer problems off your list, so you will be one step closer to finding a solution.

  1. List the Errors

    Try to remember what happened before and during the computer crash. For example, had you recently performed an update? Was your antivirus protection running a scan at the time? Write a list of everything you were doing and everything that happened to the computer before it crashed, which can be a helpful for a computer technician when attempting to identify the cause.

  1. Reboot a Computer in Safe Mode

    If you are determined to fix the problem on your own, you should attempt to boot the computer in safe mode; however, other operating systems may require you to embark with a system restore or last known configuration.

  1. Avoid Untrusted Sources

    In a panicked state, you might be tempted to order a recovery disk from an unknown source. However, you should never purchase a recovery option from an uncredited software provider, because the software could be ineffective and could actually make it impossible for you to recover your data.

  1. Back-up Files

    Should you gain access to your computer, you should attempt to back-up as much critical data as possible on an external hard drive before the computer crashes again.

  1. Data Retrieval

    You have reached the final step and none of the above options have worked, you may need to consult a data recovery specialist who can embark with data retrieval, so you do not have to lose any important files just because a hard drive cannot be saved. Never attempt to open your hard drive yourself to fix a computer problem, because you could risk permanently damaging your data.

An experienced data recovery specialist can therefore recover your photographs, software, and private documents. You should also only consult a company who will not charge you a penny if they cannot make a data recovery.

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Martha Collins

Editor in Chief at Internet Billboards
13 years designer for Healthy Directions, LLC; previous positions included technical editing and designing for non-profits and the military.
Current cats: 2 Siamese and one orange tabby
Grew up on a Pennsylvania farm.
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Martha Collins

13 years designer for Healthy Directions, LLC; previous positions included technical editing and designing for non-profits and the military. Current cats: 2 Siamese and one orange tabby Grew up on a Pennsylvania farm.

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