Ever open up a client email and exclaim, “They just don’t get it!” or “Weren’t they listening to me?” My personal angst is, “Don’t they remember we talked about this?!”
Welcome to the world of customer service.
Whether you offer a service or a product, you’re B2B or B2C, online or offline, these issues arise.
Help is here! The secret to effective communication is prime numbers. Really.
Think I’m crazy? Think I’m wrong? Read the post and then weigh in.
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