A few months ago, I wrote an article on Dell and how the company had repaired my laptop for free, even though the warranty had expired a long time ago.
As an entrepreneur myself, I pay close attention to the way brands behave online and offline. Do they deliver on their promises? Do they care for their customers and audiences? In fact, not many don’t.
That’s why it is important to talk about those that actually make a difference. Gregory Ciotti shares ten stories in which companies went above and beyond the call of duty to make their customers feel very special.
On March 6, 2012, Cendrine released The Little Big eBook on Blogging: 40 Traffic Generation Tips, a comprehensive resource that provides bloggers of all levels with essential information and precise guidance to attract quality traffic to their blogs. She is currently working on an eBook on social media strategies.
Latest posts by Cendrine Marrouat (see all)
- Tips and resources to understand and use Google Authorship - February 26, 2014
- Should I use social media to sell my products? - February 25, 2014
- This Man’s $600,000 Facebook Disaster Is A Warning For All Small Businesses - February 23, 2014