In this part of the world, businesses often find themselves having to accommodate clients’ demands that are clearly wrong.
This is actually something that took me quite a while to get used to, because I come from a country where customers do not always come first.
I am not sure which approach is the best, but there is one thing I know. If a boss does not support his employees when the situation calls for it, there is a serious problem…
Matt Monge shares a great example in his article.
Tags: Customer service
On March 6, 2012, Cendrine released The Little Big eBook on Blogging: 40 Traffic Generation Tips, a comprehensive resource that provides bloggers of all levels with essential information and precise guidance to attract quality traffic to their blogs. She is currently working on an eBook on social media strategies.
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