When it comes to customer complaints, Twitter is one of the platforms of choice. The companies that understand that end up winning the race.
In this article, Jeff Jacobs shares his recent experience with Culver’s, a Wisconsin-based chain that turned a mistake into an opportunity.
Content Curator Cendrine Marrouat
Cendrine Marrouat is a journalist, blogger, content curator, and author located in Canada. She is the founder of Creative Ramblings, a social media blog focusing on entrepreneurs and small businesses, and teaches classes on social media 101. Her latest release, "The Little Big eBook on Blogging: 40 Traffic Generation Tips," is a comprehensive resource that provides bloggers of all levels with essential information and precise guidance to attract quality traffic to their blogs.