The Master Of The Ultimate Customer Experience Leaves His Mark Forever

0 Flares Facebook 0 Twitter 0 LinkedIn 0 Email -- Google+ 0 Pin It Share 0 StumbleUpon 0 0 Flares ×

This is an astounding piece written by Annette Franz Gleneicki covering one of the 20th centuries all time, perhaps best

motivational speakers ever. He was called the salesman’s salesman. He passed away last week but his legacy that he left behind and his words of wisdom have been immortalized.

The things he said were profound and remarkable, things like “your Attitude not your Aptitude determines your Altitude”

Perhaps no truer words have been spoken, by a man with never ending integrity and sheer positiveness.

I am talking about none other than Zig Ziglar.

“You can have everything in life that you want if you just give enough other people what they want.”

From a customer experience perspective, this is simple. Give customers what they want. They want great service. They want to be treated they way that you would want to be treated. They want it to be easy to do business with your company. They want you to stand up for integrity, honesty, and fairness in your dealings. No, the customer is not always right. But the customer is right now. Give customers what they want, and the business will win in the long run.

via CX Journey: Customer Experience Lessons from Zig Ziglar.

 

 

Enhanced by Zemanta
0
Google+0Facebook0Twitter0LinkedIn0Pinterest0buffer

Content Curator Tom George

Founder and CEO of Internet Billboards. A futurist and serial entrepreneur, as well as a professional fitness trainer, martial artist, and business strategist. Helped to develop inbound advertising. An avid content curator who enjoys finding those digital gems out there in cyberspace and sharing them with others.

Fresh Curations

Hate writing? You don’t have to go it alone!

If you are an entrepreneur, chances are you have to do a significant amount of writing.  Even if your primary business pursuit is coaching or speaking, there are articles to … [Read More...]

The Seasonal Demands on Hospitality

As Christmas and winter becomes that bit closer, consumers are looking at the hospitality industry to deal with their heightened demand for seasonal food. There are events to … [Read More...]

More curations from this category:

Car Rentals for $15 per day
0 Flares Facebook 0 Twitter 0 LinkedIn 0 Email -- Google+ 0 Pin It Share 0 StumbleUpon 0 0 Flares ×