“This was one of the best lessons I ever learned in giving employee feedback – or giving anyone constructive feedback on anything in life. The lesson was to use the word AND instead of the word BUT.
When you start telling someone, “you are really great at x, but when you do y…” the BUT negates all the goodwill that you are building up with the first part of your sentence. The BUT gets someone’s defenses up, and makes them way less able to hear the important thing you want them to listen to.”
Tags: employee feedback
On March 6, 2012, Cendrine released The Little Big eBook on Blogging: 40 Traffic Generation Tips, a comprehensive resource that provides bloggers of all levels with essential information and precise guidance to attract quality traffic to their blogs. She is currently working on an eBook on social media strategies.
Latest posts by Cendrine Marrouat (see all)
- Tips and resources to understand and use Google Authorship - February 26, 2014
- Should I use social media to sell my products? - February 25, 2014
- This Man’s $600,000 Facebook Disaster Is A Warning For All Small Businesses - February 23, 2014