In 2012, many companies still think that they can get away with “murder” in the field of customer service.
Acknowledging your mistakes is an essential part of your success. Or, as Matt Monge says in his excellent article: “Be vulnerable. And forget the breadsticks”.
Workplace Mojo » Leaders: Stop Offering Breadsticks.
Content Curator Cendrine Marrouat
Cendrine Marrouat is a journalist, blogger, content curator, and author located in Canada. She is the founder of Creative Ramblings, a social media blog focusing on entrepreneurs and small businesses, and teaches classes on social media 101. Her latest release, "The Little Big eBook on Blogging: 40 Traffic Generation Tips," is a comprehensive resource that provides bloggers of all levels with essential information and precise guidance to attract quality traffic to their blogs.
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