In 2012, many companies still think that they can get away with “murder” in the field of customer service.
Acknowledging your mistakes is an essential part of your success. Or, as Matt Monge says in his excellent article: “Be vulnerable. And forget the breadsticks”.
Tags: Customer service
On March 6, 2012, Cendrine released The Little Big eBook on Blogging: 40 Traffic Generation Tips, a comprehensive resource that provides bloggers of all levels with essential information and precise guidance to attract quality traffic to their blogs. She is currently working on an eBook on social media strategies.
Latest posts by Cendrine Marrouat (see all)
- Tips and resources to understand and use Google Authorship - February 26, 2014
- Should I use social media to sell my products? - February 25, 2014
- This Man’s $600,000 Facebook Disaster Is A Warning For All Small Businesses - February 23, 2014