Nov 30, 2012
In 2012, many companies still think that they can get away with “murder” in the field of customer service.
Acknowledging your mistakes is an essential part of your success. Or, as Matt Monge says in his excellent article: “Be vulnerable. And forget the breadsticks”.
Workplace Mojo » Leaders: Stop Offering Breadsticks.
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More Curations by Cendrine
Cendrine Marrouat is a social media journalist, blogger, coach, curator, and author living in Canada. She is also the founder of Social Media Slant , a blog focusing on social media tips, tools, stats, and news for small businesses and solo-entrepreneurs.
On March 6, 2012, Cendrine released The Little Big eBook on Blogging: 40 Traffic Generation Tips, a comprehensive resource that provides bloggers of all levels with essential information and precise guidance to attract quality traffic to their blogs. She is currently working on an eBook on social media strategies.