Via Scoop.it – internetbillboards
I have been asked by many people why I prefer one brand over another and why I am so brand loyal. With Twitter and other forms of social media in the mix, there is no reason why you shouldn’t be constantly engaged by your favorite brands. Whether it’s JetBlue helping you out when your flight is delayed or CVSgiving people who interact with them special discount codes, social media fans and followers should always feel like their voice is important and influential. The same should hold true for your own business. How are you making sure your prospective and current customers feel like they can get in touch with you and stay constantly engaged?
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