Sep 30, 2011

The Secret to Virgin America’s Social Business Success (infographic comparison) | Seek Omega
Share

Written by : Tom George| 0 | Content Curation

Via Scoop.itinternetbillboards

One example of how Virgin America is focused and responds to employees and customers is how Virgin named the plane that flies between San Francisco to Boston the #NerdBird. According to Jill Fletcher, the Virgin’s Social Media Manager, the plane was dubbed the #NerdBird after employees and customers frequently used the nickname to describe its passengers and crew. Fletcher explains, “We definitely have used our social media fans to crowd source new products and service onboard our planes.” Like requests for cocktails to be sold on flights, in-flight entertainment options including a 3000 song MP3 catalogue and the ability to keep an open tab for all customer purchases. Why doesn’t every company do this?
Show original

Follow Me!

Tom George

Founder and CEO of Internet Billboards. A futurist and serial entrepreneur, as well as a professional fitness trainer, martial artist, and business strategist. Helped to develop inbound advertising. An avid content curator who enjoys finding those digital gems out there in cyberspace and sharing them with others.
Follow Me!
0

Content Curator

Tom George

Founder and CEO of Internet Billboards. A futurist and serial entrepreneur, as well as a professional fitness trainer, martial artist, and business strategist. Helped to develop inbound advertising. An avid content curator who enjoys finding those digital gems out there in cyberspace and sharing them with others.

More Curations by Tom