Half of consumers are using their phones to help make shopping decisions, suggesting that old-style feature phones have a place in the market, according to a new survey.
The report, by Arc Worldwide, based on a survey of 1,800 U.S. mobile phone users and a smaller qualitative study with 30 mobile shoppers, shows 50% of consumers are using their mobile devices while shopping. Since the smartphone penetration rate in the U.S. hasn’t yet hit 50% that means that many consumers are using feature phones. In fact, such shoppers are the majority — 80% of those users are consulting their feature phones for purchases.
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